Most workplaces today offer an Employee Assistance Program (EAP) — a free, confidential counselling and support service designed to help employees manage life’s challenges. Yet many people still aren’t sure exactly what kind of issues an EAP can help with. Below are the ten most common reasons employees reach out to their EAP. 1. Work […]
Tag: Employee Assistance Program
Employee Assistance Program (EAP) – Manager FAQs
What is the Employee Assistance Program (EAP)? The EAP is a confidential and independent counselling and support service for employees (and often their immediate family members).It’s designed to help people manage personal, family, or work-related issues that might affect their wellbeing or performance at work. As a manager, you can also contact the EAP for advice on supporting […]
Employee Assistance Program (EAP) – Frequently Asked Staff Questions
What is an Employee Assistance Program (EAP)? An EAP is a confidential counselling and support service provided by your employer to help you manage personal or work-related challenges. It’s designed to support your wellbeing and help you stay healthy, focused and productive — both at work and at home. What kinds of issues can I talk about […]
When Should I Call My EAP?
If your workplace offers an Employee Assistance Program (EAP), you’ve got access to free, confidential support. But many people wonder: “When should I actually use it?” The truth is — you don’t need to wait until things feel unmanageable. Your EAP is there for you whenever life feels a bit too heavy, stressful, or confusing. Reasons You […]
Understanding Compassion Fatigue
Understanding Compassion Fatigue: Symptoms and Strategies for Overcoming It By John Belchamber | Sunny Coast Counselling In helping professions—like counselling, nursing, teaching, social work, or emergency response—there’s a shared thread of emotional investment. Over time, consistently supporting others through their trauma, pain, or crises can take a toll on your own wellbeing. This experience is […]
Encouraging Staff to Access EAP Services
How Business Managers Can Encourage Staff to Access EAP Services for Mental Wellbeing In today’s fast-paced and often high-pressure work environments, supporting the mental wellbeing of staff isn’t just a nice-to-have—it’s essential for fostering a healthy, productive, and engaged workforce. Many organisations offer an Employee Assistance Program (EAP), yet these services often go underused due […]
The Importance and Benefits of Psychological Safety at Work
Psychological safety at work is more than just a buzzword—it’s a vital foundation for a healthy, productive, and innovative workplace. Coined by Harvard professor Amy Edmondson, psychological safety refers to a shared belief that it’s safe to take interpersonal risks, like speaking up with ideas, admitting mistakes, or asking for help, without fear of humiliation […]
Introducing the Educator Support Program (ESP)
ESP: Supporting Those Who Shape the Future At Sunny Coast Counselling, we know that teaching is more than just a job, it’s a calling. But with increasing workloads, emotional demands, and ever-changing educational expectations, many teachers find themselves struggling to balance their own well-being with their professional responsibilities. That’s why we’re excited to launch our […]
Why Small Businesses Should Invest in Employee Assistance Programs (EAPs)
Running a small business comes with its unique challenges—tight budgets, limited resources, and a close-knit team that feels more like family than just employees. But one challenge that many small business owners overlook is employee well-being. Mental health, stress management, and work-life balance are just as crucial in small businesses as they are in large […]
Mental Health and Workplace Productivity
Mental Health and Workplace Productivity: A Vital Connection The importance of mental health cannot be overstated. Mental wellness significantly impacts workplace productivity, influencing everything from an individual’s creativity and decision-making skills to their overall job performance and satisfaction. Understanding this connection is crucial for both employees and employers aiming to foster a healthy, productive workplace. […]