Category: Employee Assistance program

Workplace Stress and Burnout: How EAP Counselling Can Help

Workplace stress has become one of the defining health challenges of modern Australian working life. According to ELMO’s Q3 2025 Employee Sentiment Index, approximately 40% of Australian employees — around 4.3 million workers — are currently experiencing burnout. A separate survey found that figure sits as high as 49% when including employees across Australia and […]

EAP Team Debriefs

Show moreShow less Why Team Debriefs Matter After a Workplace Incident Workplace incidents—whether critical events, conflict situations, or periods of intense pressure—can leave a lasting impact on individuals and teams. In the immediate aftermath, most organisations focus (rightly) on safety, compliance, and operational recovery. But there’s another step that’s just as important and often overlooked: […]

Recharging Over Easter: A Wellbeing Reset for Teachers

For many teachers, the lead-up to the Easter holidays feels less like a gentle finish line and more like a full sprint. Long hours, emotional labour, and the constant pressure of supporting students can quietly take a toll. The Easter break isn’t just time off—it’s an opportunity to reset, restore, and rebuild your mental and physical […]

EAP Post-Incident Support

Why Post-Incident Counselling Support Is Essential After a Critical Workplace Incident A critical incident in the workplace — such as a serious accident, sudden death, violence, or traumatic event — doesn’t just affect operations. It affects people. Even when the immediate physical risks are managed, the emotional and psychological impact on staff can linger long […]

Top 10 Reasons People Use Their Employee Assistance Program (EAP)

Most workplaces today offer an Employee Assistance Program (EAP) — a free, confidential counselling and support service designed to help employees manage life’s challenges. Yet many people still aren’t sure exactly what kind of issues an EAP can help with. Below are the ten most common reasons employees reach out to their EAP. 1. Work […]

Employee Assistance Program (EAP) – Manager FAQs

What is the Employee Assistance Program (EAP)? The EAP is a confidential and independent counselling and support service for employees (and often their immediate family members).It’s designed to help people manage personal, family, or work-related issues that might affect their wellbeing or performance at work. As a manager, you can also contact the EAP for advice on supporting […]

Employee Assistance Program (EAP) – Frequently Asked Staff Questions

What is an Employee Assistance Program (EAP)? An EAP is a confidential counselling and support service provided by your employer to help you manage personal or work-related challenges. It’s designed to support your wellbeing and help you stay healthy, focused and productive — both at work and at home. What kinds of issues can I talk about […]

When Should I Call My EAP?

If your workplace offers an Employee Assistance Program (EAP), you’ve got access to free, confidential support. But many people wonder: “When should I actually use it?” The truth is — you don’t need to wait until things feel unmanageable. Your EAP is there for you whenever life feels a bit too heavy, stressful, or confusing. Reasons You […]