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Employee Assistance Program (EAP) – Manager FAQs

What is the Employee Assistance Program (EAP)? The EAP is a confidential and independent counselling and support service for employees (and often their immediate family members).It’s designed to help people manage personal, family, or work-related issues that might affect their wellbeing or performance at work. As a manager, you can also contact the EAP for advice on supporting […]

Employee Assistance Program (EAP) – Frequently Asked Staff Questions

What is an Employee Assistance Program (EAP)? An EAP is a confidential counselling and support service provided by your employer to help you manage personal or work-related challenges. It’s designed to support your wellbeing and help you stay healthy, focused and productive — both at work and at home. What kinds of issues can I talk about […]

How Much Will Counselling Cost?

How Much Will Counselling Cost, and Can I Get Medicare or Insurance Rebates? If you’re thinking about starting counselling, one of the first questions you might ask is: “How much will it cost?” This is a really common and very important question. Counselling is an investment in your mental wellbeing, so it makes sense to understand what […]

When Should I Call My EAP?

If your workplace offers an Employee Assistance Program (EAP), you’ve got access to free, confidential support. But many people wonder: “When should I actually use it?” The truth is — you don’t need to wait until things feel unmanageable. Your EAP is there for you whenever life feels a bit too heavy, stressful, or confusing. Reasons You […]

Understanding the Cycle of Emotional and Physical Abuse

Abuse in relationships doesn’t always look the same from the outside. For many people, emotional or physical abuse follows a pattern that repeats over time. Understanding this cycle can help individuals recognise abusive dynamics and take steps toward safety, healing, and support. In this post, we’ll explain the Cycle of Abuse, a concept that can shed […]

Do I Really Need a Mental Health Plan?

Do I Really Need a Mental Health Plan? Reasons You Might Choose Not to Get One If you’re considering seeing a psychologist or counsellor in Australia, you’ve probably heard about the Medicare-funded Mental Health Treatment Plan (MHTP). These plans, available through your GP, provide access to subsidised sessions with a registered mental health professional. But while […]